Clinical-Grade Support
Gigasort systems have been designed to ensure clinical-grade reliability and ease of use. Gigasort technology’s use of parallel arrays of microsorters in each cartridge provides extensive redundancy to ensure reliability . Gigasort systems also implement weekly, daily, and runtime self-test operations to assure users that problems are identified and resolved before the start of cell production. Cytonome uses each system’s automatic self-test routines to drive Cytonome’s Clinical Grade UptimeSM service program.
Cytonome recognizes the importance of high quality support. Drawing on Cytonome management's industry experience, we look forward to providing the highest levels of application support and technical support under our Clinical Grade UptimeSM service program.
We can also assist our collaborators in transitioning their protocols to the Gigasort platform. Our experienced scientific staff would be pleased to discuss your specific cell production needs.
To request assistance or technical support via email, please contact Cytonome.
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